Support

Common questions

Do I need an account?

No. An account is optional, and the app works fully without one. The only sign-in is Google, through Supabase Auth. Signing in does not upload your data by itself.

How does sync work?

Cloud Sync is off until you turn it on. It is hosted on Supabase. When it is on, the phone encrypts each row’s contents with AES-GCM before upload. Supabase can still see metadata: account ID, table name, row ID, timestamps, device ID and deletion markers.

With Cloud Sync on, Athlif syncs:

• settings and profile: sport, sessions per week, duration, level, units and gender
• custom exercises
• workouts, including heart-rate and calorie samples recorded on Wear OS
• routines
• programmes
• personal records (PRs)
• warm-ups
• stretches
• body measurements: body weight, circumferences and an optional body-fat percentage
• flexibility data

Progress photos have a separate opt-in that is off by default.

These are never uploaded: built-in exercises, photos unless you opt in, AI API keys, and device-only records. With sync off, everything stays on the device.

The same description, with the open points marked, is in the privacy policy.

How do I export my data?

Open Settings, then Export All Data. Athlif creates a JSON backup of workouts, records, plans, measurements and photos. API keys are removed from that file.

Android cloud backup and device transfer are turned off for Athlif. Use Export All Data when you want a copy of what is on the phone.

How do I delete synced data?

Open Settings and choose Delete Remote. After you confirm, Athlif immediately deletes your synced data from Supabase. Data on the device is kept.

How do I request account deletion?

There is no account deletion inside the app. If you have signed in, email athlifapp@gmail.com from the Google account address you used to sign in, and ask for your Athlif account to be deleted.

If you have never signed in, there is no Athlif account for you. Your data is on the device. Delete Remote, above, is what removes synced data, and it leaves the copy on the device in place.

To be confirmed Whether an in-app account deletion option will be added is not decided here. Until that exists, the email above is how you request account deletion.

The same steps are under Deleting your account and synced data in the privacy policy. That address is the web page for a deletion request.

Does the Wear OS watch need the phone app?

Yes. The watch has no internet access. During a workout it collects heart rate, and total calories if you have granted activity recognition. It does not collect location. It syncs only through the phone, using Google Play Services Wearable. The Athlif phone app has to be installed as well.

Is AI required?

No. AI is optional, and planning and logging work without it.

If you use it, you add your own API key and choose a provider: Anthropic, OpenAI, Google Gemini, xAI, DeepSeek, Mistral, or a custom OpenAI-compatible endpoint.

Data goes to that provider only when you generate or refine a plan, generate a warm-up or stretch, or test the connection. A plan includes your training profile, the goal you typed and the exercise catalogue. A warm-up or stretch sends the exercise name.

The key is encrypted with the Android Keystore, stays on the device and is never synced. That provider’s own privacy policy applies to what you send them.

If something does not line up

These are the cases the app’s own behaviour already explains.

You signed in, and another device is still empty

Signing in does not upload data. Turn Cloud Sync on if you want the synced items listed above to upload. Progress photos stay on the device unless you also turn on their separate option, which is off by default.

The watch session is not on the phone

The watch has no internet access and syncs only through the phone. Install the Athlif phone app. The link between the phone and the watch uses Google Play Services Wearable.

A new phone does not have your Athlif data

Android cloud backup and device transfer are turned off for this app. On the phone that has the data, use Settings, then Export All Data. The JSON file leaves out API keys.

Delete Remote cleared the cloud copy, and the phone still has your sessions

That is what Delete Remote does. It deletes synced data from Supabase and keeps the data on the device.

AI does nothing until a key is added

AI stays unused until you add your own API key for a provider you choose. The key stays on the phone and is not part of Cloud Sync.

The watch shows heart rate and no total calories

Total calories are collected during a workout only if activity recognition is granted. Heart rate uses the body-sensor permission. The watch does not use location.

Health Connect has nothing from Athlif

Health Connect stays off until you enable it. When it is on, Athlif reads steps and heart rate, and reads and writes strength-training exercise sessions, heart rate and active calories. Athlif does not use Google Fit.

Contact

Email athlifapp@gmail.com.

Privacy policy, including the account and data deletion section: privacy.html#delete.